A practice your clients can feel — not just use.
A booking site in your name, intake done from the sofa, gentle reminders, and a portal that remembers every visit, package and document. Clients feel looked after from the first tap — so they come back, and bring their friends.
What it feels like to be the client on the other end.
Good care can still feel clumsy from the outside. Phone-tag to book, a clipboard in the waiting room, a missed reminder, and no memory of who you are between visits — each small friction quietly chips away at whether someone comes back.
A first impression that feels like your clinic.
Your own booking site — your name, your colours, beautiful on a phone. Clients pick a service, choose a practitioner or tap “first available,” and confirm in seconds, any hour of the day. No app to download, no account to fight with. Just a warm, easy front door.
- ✓Booked in seconds, 24/7 — the clinic welcomes clients even while it’s closed.
- ✓Your brand, not ours — your name and colours on your own address.
- ✓Mobile-first — effortless on the phone in their hand.
Everything sorted before they walk in.
Clients complete their intake and sign consent from home, on their own device, in their own time. They arrive relaxed instead of scribbling on a clipboard — and you already have exactly what you need to open the visit with your full attention on them.
- ✓Intake before the visit — forms filled calmly at home, not rushed at reception.
- ✓Sign consent digitally — e-consent captured and stored securely.
- ✓Ready on arrival — the clinic already has the story before they sit down.
A home base for the whole relationship.
A private portal that remembers everything: upcoming visits, one-tap rebooking, past-visit history, package and membership balances, shared documents, and a secure line to the clinic. Between appointments, clients still feel held — because everything they need is right there.
- ✓Rebook in one tap — self-serve booking, rescheduling and history in one place.
- ✓Balances at a glance — packages and memberships, always up to date.
- ✓Secure messaging — a private line to the clinic, not personal texts.
Little things that make people stay.
Packages & memberships
Buy a course of care up front and watch the balance tick down — no counting, no awkward math.
Documents, shared safely
Exercise plans, receipts and letters delivered to the portal — encrypted, never a risky email attachment.
Secure messaging
A private line to the clinic for health questions — off personal texts, kept where it belongs.
Clients who feel cared for, come back.
The whole client experience — nothing behind a paywall.
From the branded booking site to the private portal, every clinic on livv gets the complete experience their clients feel — from day one, at no cost.
Open your clinic →- ✓Branded booking site
- ✓Custom page — name & colours
- ✓“First available” booking
- ✓Online intake before the visit
- ✓Digital consent (e-consent)
- ✓Self-serve rebook & cancel
- ✓Private client portal
- ✓Visit history
- ✓Packages & memberships
- ✓Documents shared to clients
- ✓Secure messaging
- ✓Automatic confirmations & reminders
A client’s information is theirs — and only theirs.
Everything is encrypted, private, and hosted in Canada — never sold, never mined. Secure messaging keeps health conversations off personal texts and email, so what your clients share stays exactly where it should.