Reports & insights

Know how your practice is really doing — at a glance.

Revenue, retention, no-shows and outcomes, in one clear view. See whether the month is good or bad the moment you log in — no exports, no accountant, no spreadsheet gymnastics.

livv · insights · this month
Bright Health Clinic
May 1 – 31 · all practitioners
● LiveThis month
Revenue by week ↑ 12%
Wk 1Wk 2Wk 3Wk 4
Revenue by service
$41k
● Physio · 68% ● Massage · 16% ● Classes · 16%
This month
$41,280
Visits
612
No-show rate
4%
📈 Up 12% this month
Before livv

Running a clinic with your eyes half-closed.

You feel busy, but you can’t say whether that’s translating into a good month. The numbers live in the booking system, the payment system and a shoebox of exports — never in one place, never in time to act on them. So the quiet leaks stay quiet, and you find out how you did last.

Flying blind until the accountant callsNo real sense of whether the month is good or bad until someone tallies it up weeks later.
Exporting to spreadsheets for basic answers“How many new clients this quarter?” shouldn’t take an afternoon of CSV wrangling.
No-shows quietly bleeding revenueCancellations and empty slots add up, but nobody’s watching the rate.
No idea what’s actually thrivingWhich services and practitioners carry the clinic? You’re guessing.
Act one · Clarity

See the money clearly.

Revenue by day, week and month — broken out by practitioner and by service, with trends you can actually read. Open livv in the morning and know exactly where the practice stands, without touching a spreadsheet or waiting on anyone.

  • Revenue over time — day, week, month and quarter, always up to date.
  • By practitioner & service — see who and what is carrying the clinic.
  • Trends you can read — growth and dips are obvious at a glance, not buried.
livv · revenue
Revenue · last 6 months ↑ 12%
DecJanFebMarAprMay
$41k
Physio · $28.1k Massage · $6.6k Classes · $6.6k
$ Revenue, live
livv · retention
No-show rate
4%↓ 3pts
Rebooking
71%↑ 5pts
No-show rate · trending
DecMay
No-shows trending down
Act two · Clarity

Find the quiet leaks.

No-show and cancellation rates, rebooking and retention — the numbers that quietly decide whether a clinic thrives or just survives. When you can see them, you can fix them: tighten a reminder here, follow up a lapsed client there, and watch the leak close.

  • No-show & cancellation rates — the revenue slipping through the gaps, made visible.
  • Rebooking & retention — how many clients come back, and how often.
  • Trends, not snapshots — see whether things are getting better or worse.
Act three · Clarity

See care working.

Track outcome measures over a course of care, so improvement isn’t a feeling — it’s a line that goes up. That’s proof clients can see in their own progress, proof practitioners can stand behind, and proof referrers trust when they send you the next patient.

  • Outcomes over time — standardized measures charted across each course of care.
  • Progress clients can see — a clear story of getting better, not just getting billed.
  • Proof for referrers — evidence your care works, ready to share.
livv · outcomes
Function score · A. ChenPhysio · week 1 → 8
Improving
Wk 1Wk 4Wk 8
Baseline 32 / 100 Now 84 / 100
Outcomes ↑
On your terms

Answers without the spreadsheet.

📅

Any date range

Today, this week, this quarter or a custom span — reslice the whole picture in a tap.

📤

Export & PDF

Hand clean, tidy numbers straight to your accountant as CSV or a polished PDF.

🧾

Tax summary

GST/HST collected, totalled and ready for filing — no year-end scramble.

The proof

Run the practice on facts, not hunches.

30 sec
to answer “how’s the month going?” — no export required
4%
no-show rate, once you can actually see it and act
$0/mo
reporting included, free — like everything on livv
Everything included, free

The whole reporting suite — nothing behind a paywall.

No “analytics add-on,” no upgrade to see your own numbers. Every clinic on livv gets the full picture from day one.

Open your clinic
  • Revenue reports
  • Revenue by practitioner
  • Revenue by service
  • No-show rate
  • Cancellation rate
  • Rebooking & retention
  • Outcome measures over time
  • Custom date ranges
  • CSV & PDF export
  • GST/HST tax summary
  • Per-clinic reporting
  • Owner dashboard
📊

Your numbers are yours — private, and only for the right eyes.

Your practice’s data is encrypted, Canadian-hosted, and never sold. Reporting is role-based, so clinic-wide revenue and outcomes stay with owners and managers — practitioners see their own, and no one sees more than they should.

Insight that pays for itself

Grow a healthy practice, with your eyes open.