Be there for clients — even when they can’t come in.
Secure video visits bring care to wherever your clients are, and automatic reminders keep everyone on time. No apps to download, no consumer video, no more no-shows from a forgotten appointment.
Care that only happens if everyone remembers — and can get there.
A forgotten appointment is a wasted hour. A client who can’t travel simply disappears from care. And patching over it with consumer video and hand-dialled reminder calls costs the front desk its whole morning.
Reminders that quietly erase no-shows.
Every booking gets an automatic confirmation, then a gentle nudge 24 hours and 1 hour before — by email, SMS, or both. Clients confirm or reschedule right from the message, so your day is settled before it starts. Nobody at the front desk lifts a finger.
- ✓Automatic confirmations — sent the moment a client books, no manual reply.
- ✓24-hour & 1-hour nudges — a timely reminder, by email and SMS.
- ✓Confirm or reschedule in a tap — right from the reminder itself.
A visit that travels to them.
Secure video runs right in the browser — nothing to install, no account to make. It launches straight from the appointment at the right time, with a simple waiting room so the visit starts the moment you’re both ready. Care reaches the client wherever they happen to be.
- ✓Nothing to download — the client just taps the link and joins.
- ✓Launches from the appointment — the right visit, at the right time.
- ✓A simple waiting room — so no one starts before both are ready.
Telehealth that’s a real part of the practice.
A video visit behaves like any other appointment. It’s booked on the same calendar, reminded the same way, charted in the same note and invoiced in the same flow. Nothing lives in a separate silo — it’s just one connected visit, from booking to receipt.
- ✓Booked & reminded like any visit — on your one calendar, with the same nudges.
- ✓Charted in the same note — your record, not a second tool.
- ✓Invoiced in the same flow — the visit ends and the receipt is ready.
However your clients want to hear from you, whatever they’ve booked.
Email & SMS
Reach every client the way they actually check — by inbox, by text, or both together.
Confirmations & nudges
A confirmation at booking, then a reminder 24 hours and 1 hour before the visit.
For every format
1:1 visits, group classes and telehealth are all reminded — nothing slips through.
Fuller days, and care that reaches everyone.
Reminders and secure video — the whole thing, from day one.
No add-on for telehealth, no per-message fee for reminders. Every clinic on livv gets the complete toolkit, ready the moment you open.
Open your clinic →- ✓Automatic booking confirmations
- ✓24-hour reminders
- ✓1-hour reminders
- ✓Email reminders
- ✓SMS reminders
- ✓Client self-confirm & reschedule
- ✓Secure in-browser video
- ✓No downloads for clients
- ✓A simple waiting room
- ✓Telehealth for any service
- ✓Reminders for group classes
- ✓Timezone-aware scheduling of it all
Private, self-hosted video — what’s said in a visit stays in your practice.
Visits run on livv’s own Canadian-hosted, encrypted infrastructure — never a third-party consumer platform. PHIPA-aware by design, so the trust between you and your client never leaves the room.